What does IT support in Sheffield cover?

At Synergy-UK, we cover more than most people expect. It's not just 'my computer's broken, come and fix it.' A good IT support package looks after everything from your hardware to your software, network, backups, and security, all at once, so problems get caught before they turn into downtime. That means everything from day-to-day helpdesk queries to keeping an eye on your systems in the background. Alternatively, if you don't need a managed IT service in Sheffield, we also support one-off issues, offering a flexible service to meet all requirements.

What's included if I sign up with Synergy-UK?

Whatever suits how your business actually works. We offer remote assistance, ad hoc support, emergency response, IT consultancy, and fully managed IT packages. On top of the core support, we also handle broadband, telephony, hosting, antivirus, hardware supply, software licensing, IT auditing, data cabling, and website design. So, if a new starter needs a laptop setting up, your email keeps bouncing, or you want your whole network audited, it's one call, not five. Many of our Sheffield-based clients mix and match, so we can be fully scalable depending on your unique needs.

How much does IT support in Sheffield cost?

It all depends on what you need. Remote support, for example, is priced per workstation and starts from £7 per month, per station. Email hosting is charged per mailbox. Beyond that, pricing shifts depending on whether you want ad hoc support, fully managed IT support, or something in between. Give us a call on 0114 221 6569 and we'll talk through what best fits your business needs.

What is an IT technician?

An IT technician is an IT professional. They provide technical support related to computer systems. Their skills can cover hardware, software, and networks. Their role is to help diagnose, troubleshoot, and resolve IT-related issues, and to assist end-users within a business. Depending on the job role, an IT technician might work in a help desk setting, handle on-site repairs and installations, or manage systems from a remote location. Our IT technicians are based in Sheffield, so we can provide managed IT support right where you need it.

Do you offer IT help in Sheffield outside normal working hours?

We are an IT support company based in Sheffield, and our standard hours are 9am to 5pm, Monday to Friday. But we know IT problems don't always wait for office hours, so we also run an out-of-hours service with alternative contact numbers for anything urgent. Get in touch and we'll talk you through how that works.

Are we tied into a long contract?

No. Some of our clients have been with us since we started back in 1996, but that's because they've chosen to stay, not because they're tied in. We think that says more about the quality of our support than any sales pitch could.

Do you only cover Sheffield, or the wider area too?

We're based in Sheffield, so local businesses get the benefit of an IT support Sheffield team that's genuinely on your doorstep, not a call centre three counties away. That said, we also support businesses across South Yorkshire and further afield, including Barnsley, Rotherham, Doncaster, Chesterfield, and beyond, from high street shops and restaurants right through to banks and public sector clients.

10 Top Applications To Boost Your Wi-Fi Performance

By Sam Ashford,
Published: 27/09/21,
Updated: 03/11/23

10 Applications To Improve Wi-Fi Performance and Coverage - Synergy

Need help with your Wi-Fi connection? These Apps might assist! When you have a slow connection speed, unstable or out-of-range signals can be a big problem. Whether it is a company you are running or just for Netflix in your home, a solid, constant Wi-Fi signal is more effective; however, it is only sometimes possible. Instead of buying costlier router devices, we suggest trying one of these terrific applications for much better efficiency.

1. Wi-Fi Data – Signal Analyser

For those on the move, this is a fantastic option that permits you to have a look at Wi-Fi signals anywhere you are, as well as evaluate their strength. It has a connection supervisor that solves problems with your smartphone’s connection. It comes with a listing tab that shows better networks you can join.

2. NetSpot

This booster provides two key advantages. It can give a signal map, permitting you to pinpoint areas your Wi-Fi is not getting to. Whatever booster strategies you use, comparing the maps will assist in verifying their effectiveness. Second of all, this application functions by allowing you to see the degree of traffic on numerous networks. And it will enable you to switch to one with less traffic and much better connection speed.

3. Fing

This app takes a different technique by assisting you to reject those who are using your connection without your approval. It is commonplace for people in surrounding areas to attempt to make the most of unprotected Wi-Fi. This application aids you in identifying tools that you can then get rid of and much better protect your network. And it will help in boosting the rate.

4. Wi-Fi Analyser (for Android)

It’s an additional excellent application option for anyone evaluating signal strength. It works by offering a list of available networks and their signal toughness. When you click on your channel, you can use the app to travel around the properties and determine where the signal is strongest.

5. Wi-Fi Router Master

You can use this application to recognise that someone else is on your network. Congestion can cause sluggish speeds, so this application can help you remove whoever you do not want. The app can likewise evaluate the networks in your location and fix interference troubles. It has an easy-to-use interface that makes increasing your signal and rates easy.

6. Scany – Network Scanner

It works well for high web traffic locations like offices and dining places. This application supports local business owners to check out the variety of tools linked to their network and accumulating sufficient data. This data consists of the names as well as addresses of the gadget proprietors. It comes with multiple functions, including ping, DNS lookup, port scanner, and turn-around hostnames (to name a few).

7. Wi-Fi Supervisor

This app supplies a thorough breakdown of the Wi-Fi signals in your location. Its capacities consist of ping, traceroute, and determining SSID. You can use the app to share your Wi-Fi signal with pals. It is available and ready to download for Apple users.

8. Acrylic Wi-Fi Home

This application uses graphs to illustrate signal strengths for networks around you. It lists the network names, their MAC addresses, speeds and details of the router tools. It can scan 2.4 and 5G frequencies.

9. IT Devices – Network Analyser

It’s a functional application with excellent scanning and analysis capacities for all ability levels. You can discover devices illegally accessing your signal and apply constant traceroute. You can create charts on ping results and access user interface network stats in real time.

10. Wi-Fi Analyser – Residence and Workplace Wi-Fi Security

This app is fantastic for aiding in checking your network and protecting it. Its devices also enable you to identify rate and toughness. And you can determine all router access factors in your vicinity. You can inspect if any of your IP links are from a black-listed data source that could be a danger to your safety, security and speed—still having a problem with consistent, steady Wi-Fi web connectivity at your home or business after trying these mobile apps? Get in touch with Synergy-UK today. Please find out more regarding how our IT support plans can benefit you in times of demand.

Sam Ashford - Author

Hey, I'm Sam Ashford! I have 20 years of experience in the IT industry. I have worked as a security analyst, trainer, and writer at Synergy-UK for over ten years.

10 Applications To Improve Wi-Fi Performance and Coverage