IT Support Derby

Do You Need IT Support in Derby?

Synergy-UK has provided award winning IT support Derby businesses. Connect with our friendly group of experts to find out just how managed IT can add value to your business.

Providing a wide class of IT solutions for your local business. We have supported businesses of all sizes and shapes across Derby. We are experts in tailoring an IT strategy to your needs.

Whether you require added support for your in house resources, or you’re wanting to fully outsource your IT facilities. Our team of skilled service technicians will establish a plan that fits.

IT support in Derby

Outsourcing your IT support to Synergy is a fantastic way to boost your value. Without a doubt, you can focus on the things that matter the most to your derby business.

By signing up for one of our IT solutions, our active group of experts will function as your experts and handle your IT services. With purpose and above all in line with your business worth as well as goals.

At Synergy, there is a range of support services you can choose from, relying on what level of cover you call for. If you are unsure what you’re trying to find, our team will certainly identify the best chances for your company.

Reliable IT Support Services in Derby

Synergy are proud to offer managed IT support Derby and the surrounding areas. After all, it’s vital for any business that wants to thrive in today’s climate.

Moreover, we’ll serve as your crucial IT companion. We supply a bespoke solution that we’ll develop according to your business needs. This consists of sustaining your users, and also handling your IT estate. Leaving you to concentrate on your commercial success.

Specialist IT Support in Derby

At Synergy, we are a unique business providing east midlands businesses with first class IT support solutions. Our group of IT support experts get on hand to deliver the most up to date tech. Options to assist, enhance the performance of your company. It lowers costs, and also enhances general productivity.

Do you provide other IT Services?

Yes, we offer a large range of IT Services. Everything from email hosting, off site backup, leased broadband lines, antivirus solutions, software licencing and much more.

For IT support, call us today! We also provide our services across Barnsley, Chesterfield, Derby, Doncaster, Leicester, Loughborough, Mansfield, Nottingham, Rotherham, Sheffield and Wakefield.

We're the first choice IT for business, we Support Derby and surrounding areas

We're the first choice IT for business, we Support Derby and surrounding areas

Synergy serve across the UK and our portfolio of IT support clients spread across a wide range of industries. Our bespoke IT solutions can be mixed and matched to suit your needs.

We are different from many other IT Support in Derby contract providers. In other words, we can supply a wider variety of solutions and managed service packages that are tailored to the unique needs of our clients. Our IT doesn’t start with what we can offer, but what your business needs. Our aim is to provide you with the ideal solution at a highly competitive rate.

Professional IT Support Technology by Synergy-UK in Derby

Is your internal group sensation overstretched? Or possibly as an IT manager, you need some support? We can help. Our IT support services will help businesses in Derby like yours. To improve your capacities, whilst integrating well with your business.

By working with you to boost your internal success. All in all, we’ll supply a great end user experience to both you and also your consumers.

Experienced & totally certified team

All our experts have been educated to the highest degree in support. With years of experience across IT, comms, and safety and security. Feel certain our team is fully certified. And also has the hands on expertise and also skills that are required to maintain your business running smoothly and also efficiently. As we are local to Derby, we can be with you very quickly to support you if needed.

Microsoft Services

Synergy only use reliable Windows server systems to host and support your business. A system that allows you to lessen protection risks and minimize prices. A team of experts can offer design, application, and network safety expertise to boost the means you utilize. All in all, we handle the servers that power your company.

Microsoft Licensed Professionals provide the highest degree of problem resolution and also aggressive Microsoft support solutions in the Derby location.

Onsite IT Support in Derby

At Synergy, we know your workplace and network devices need active maintenance to perform at their ideal possible degree. To ensure your systems are in use at their peak ability. We can check these tools on a daily basis as we are local to Derby. This permits us to support and maintain your entire network. Web servers as well as PC systems.

From annual cast modern tech prep to the growth of a tailored disaster healing strategy. Even more, we can make sure that you have the best support properties in place as your team expands.

Synergy adds a remote support based application to all desktop clients. This includes an active workplace suite along with other PC desktop apps. The PC desktop is hosted, run, delivered as well as sustained from a secure central place. A safe info facility with top quality as well as flexible connections to the Internet/cloud.

Cloud Desktop is a term still used to describe a container of a collection of online items, software apps, hardware, systems, etc., staying on the cloud, used by a client to interact with remote solutions and do PC relevant jobs. Using these, we can manage your It remotely, but as we are close to Derby, can be there in minutes to support you if required.

Remote IT Support in Derby

At Synergy, we know just how vital every document, data source, and spreadsheet is to your company. Our backup remedies have been formed to safeguard your info while supplying faster recovery time in the case of corrupt data, deleted data, hardware failure, or a vital disaster. Making our support very efficient.

Our Backup service is a comprehensive end to end remedy for backup as well as calamity healing at a rate that is budget friendly that safeguards you. Because we are close to Derby, we can come straight out to you with backups on drive to support you if needed.

From Remote or Onsite sustain supplied by our very own helpdesk. Our fully managed support, as well as handled service, can become your IT Division.

Synergy-UK supplies a full IT solution with joined cloud as well as regular bases. We understand that each business has its one of a kind obstructions, which is why our system of IT support is tailored to our clients.

Whether you’re wanting to fully or uniquely contract out managed IT support, the Derby based Synergy-UK technical expertise enables us to act strategically to fulfill your business objectives.

Synergy-UK – Your Local Derby IT Support Company

During the tendering and onboarding process, our dedicated team will complete a full audit of your systems and also setup. You’ll have accessibility to our thorough range of industry leading services to help regulate across your IT estate aiding to boost ability, productivity, and long lasting success during your support.

Rest assured

We’re clear about our support prices: we’re always honest and also upfront. With no hidden costs, you’ll never ever need to be afraid of any unpleasant shocks. Being local to Derby, we dealt with fee pricing design helps your cash flow and financial preparation, as you just need to spend for what you require. We aim to work closely with your business to provide the best possible IT service tailored to your business.

Extra Support

Our suggestions and services are made, handled as well as led by a tech expert in Derby and not a sales agent. Unlike other companies where a salesman’s pledges can obtain shed in translation to their support tech team.

Extra mile service

We care for our customers’ infrastructure and data just as long as we look after our own. The key to our values is to ensure we exceed and beyond to ensure our clients have the most effective feasible experience using our support services.

Solid support services

Synergy has a wonderful blend of technological know how with fine people skills. We create strong, durable connections with our clients and calls alike, we are known for our reliable support Derby services.

Disaster Recovery

Relocating to the cloud can help your staff members run from anywhere. Cloud services can additionally ensure your business continuance plans can work in an actual disaster circumstance. Whether you desire to completely outsource your IT support needs or match your internal resources, we supply a cost effective service desk tailored to your requirements.

Our one-of-a-kind mix of advanced tracking modern tech, preventative maintenance, a well staffed service work desk, and also specialist remote and onsite IT sustain ways your Derby service can appreciate all the benefits of an in house IT support division without the expense.

Out of hours Support

Our opening hours are 9am to 5pm Monday to Friday and we provide support during those hours. We do offer an out of hour’s service with alternate contact numbers please contact us for more info.

Award Winning IT Support Solutions in Derby

Managing IT infrastructures presents a lot of complexities for interior IT Support teams. This can leave companies looking for extra assistance, that’s where Central Tech comes in.

Our internal experts have decades of experience in helping with a wide variety of internal IT groups to give technical assistance. We’ll collaborate, make sure that we add worth where you require it.

Contact our pleasant Derby based group to find out exactly how outsourcing IT support sustain for your internal team can boost your business.

Hosted Exchange

As well as Support, we can provide a Microsoft e-mail box as well as space readily available on a web server so its clients can host their info on the webserver. Customers can access their e-mails, personal digital assistant, job management, and also records from different locations as well as with different media. The emails are transmitted to a PC or cellphone through press modern tech.

Hosted Exchange provides just the same features as on-site Exchange with the included benefits of a built in Spam filtering system, easily scalable mailboxes, and a comprehensive backup strategy while getting rid of any type of upfront capital investment, maintenance as well as upgrade fears entirely. Call us today for email support.

IT systems backup

Safety is at the heart of every one of Synergy-UK’s IT support solutions. Our certified, as well as very skilled technicians. Offer full info protection assistance to companies across Derby as well as past.

We are specialists in style, supply, installation, and maintenance backup services, meaning we can support your service from the very beginning. Our admin will certainly keep your mind secure, while you can concentrate on your core businesses.

Kind words from our Clients

We are very happy with the IT Support service we receive from Synergy. Their team is highly professional and friendly and their support and maintenance contract works very well for us as an organization. Our staff is not here to resolve IT issues and Synergy gives us the freedom to get on with what we’re good at! Knowing that Synergy is on the end of the phone makes our job a lot easier.

Natalie Glasby

Glasby Pallets

We recently moved into new office’s and needed a reliable phone system installing as soon as possible. From initial contact with Synergy, outlining our requirements up to an installed & operating service was less than one week. The installation went smoothly and it appears to be working very well. Many thanks to Synergy, we have been impressed by the quick turnaround and level of support service provided.

Robert Eaton

Arba Group

Our business is reliant on reliable internet connectivity. The connection we had with our previous provider was not reliable enough to suit our business needs. We found a local business called Synergy Networks, which was offering resilient wireless connectivity. We made the switch and have now found the new system to be more reliable and quicker than the old system. Good aftersales support, good choice to change.

David Webster

MTL Advanced

Call Today For More Information

When looking for IT support in Derby, contact Synergy-UK today, whatever your requirements from our IT services, we have got you covered. Just call our technicians and we will discuss all of your needs and requirements and consider the best IT support option for you. As well as being professional IT technicians we can also provide you with info and advice and can always be on hand to answer any questions that you may have.

Given that you decide to choose Synergy-UK for your IT solutions in Derby, our expert team will work quickly with you, helping to get your IT or PC system back up and running as soon as possible. Even if you are unsure of the exact IT services that you need, feel free to call our team, they can go through your current IT state and come up with the best solution for you and your IT support needs, make sure that you get in touch today.

For any IT services, call Synergy-UK today!

FREE Quotes

Every IT service will vary, it will depend on the type of IT system or PC you are using, as well as how big your system is, maybe it’s just your own personal PC or you have an entire business PC system. You can call our experts who will consider your needs and come up with a bespoke support quote and solution that will match your requirements.

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    Frequently Asked Questions

    What does IT support cover?

    IT support services cover a range of areas that include your IT system, computers or tech, here at Synergy-UK our solutions cover remote IT support, ad hoc IT support, emergency response IT support, IT consultancy and managed IT support. We can also provide you with broadband, telephony, hosting, antivirus, IT hardware, software, IT auditing, data cabling and website design services if required. When you choose Synergy-UK, we provide our customers with the full package supporting all of your IT, PC and tech needs and requirements, for more info give our team a call today.

    What is an IT support technician?

    An IT support technician is a PC and IT expert, they are highly qualified in a range of IT and computer-related areas and will have the skills needed to help fix any PC problems you may be facing, as well as provide a range of IT support services.

    What services do your IT solutions include?

    At Synergy-UK our IT support services include remote IT support, ad hoc IT support, emergency response IT support, IT consultancy and managed IT support.

    What makes us different?

    We can also assist with broadband, telephony, hosting, antivirus, IT hardware, software, IT auditing, data cabling and website design. When you choose Synergy-UK, we really do provide the full package for all of your IT, PC and tech needs and requirements, for more info give our team a call today.

    How much does IT support cost?

    Each and every IT service will vary, depending on the client and their requirements. The price will also consider the type of IT system or PC that is being used, as well as how big the system is, maybe it's just your own personal PC or you have an entire business PC system. You can call our experts who will consider your needs and come up with a bespoke quote and solution that will match your requirements.

    Why choose Synergy-UK for IT support?

    At Synergy-UK as well as having a wealth of experience, our IT technicians are also highly skilled and have supported a number of business’ IT needs locally and across the UK. With this in mind, we have gained a fantastic reputation over the years and are known for our bespoke IT solutions that are perfect for a range of businesses and organizations.

    Why choose Synergy-UK for IT support?

    At Synergy-UK as well as having a wealth of experience, our IT technicians are also highly knowledgeable and have supporting a number of business’ IT needs locally and across the UK. With this in mind we have gained a fantastic reputation over the years and are known for our bespoke IT solutions that are perfect for a range of businesses and organisations.

    What makes us different?

    Do you offer out of hours IT Support?

    Yes of course we do! All of our IT support packages are tailored to meet your needs. If you only need support Tuesday to Thursdays, that’s all we will charge for. So, you get the support you need and don’t have to pay for anything more. And, if you need support 7 days a week, 24 hours a day, we can offer that too. We have a big team, and our company has been trading for over 25 years. We have the expertise, knowledge and experience to help with any technical issue which may arise.

    Why do I need IT support?

    You may not need IT Support, but in most cases, it will make your life easier, and save money. Especially if you have over 5 employees. Imagine if your broadband in the office was to drop, and it takes 3 days to get it back up and running. And you have 10 members of staff unable to work. This will have a substantial impact and cost to your business. If you were to have support with us, we could come out same day and set you up with a 3G or 4G temporarily internet connection. Allowing your business and staff to carry on working.

    What is the service level agreement for your IT Support?

    Our service level agreement (SLA) for IT Support is one hour for remote support, and four hours for call out support. When you call our support line, there is no que, or receptionist, you get straight through to our engineers. Who, in most instances, deal with your issue there and then using remote support software. If your problem requires a site visit, that same engineer will come straight out to you. We are an industry leader in customer support, and will never let you down.

    Which services does your IT support include?

    Usually, our IT support is based on the number of workstations you have, such as laptops, servers and desktop computers. If you have 20 workstations, that’s all we charge for, and everything else like printers, switches, printers and USB devices are all supported free of charge. We include phone support, remote and onsite support. We include preventative maintenance, background monitoring, PC clean-ups, tune-ups and virus removal, all included in one package. If anything breaks, you have one point of call resolve all of your issues.

    Get started with Synergy

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