IT Support Rotherham

Do You Need IT Support in Rotherham?

Are you looking for IT support in Rotherham? For a Hassle free, cost effective IT support? Synergy-UK got you covered we provide support services. Our highly skilled and dedicated team takes a proactive approach in identifying and resolving issues before they turn into problems.

Proactive Rotherham IT Support

The aim is to grasp your business and be proactive in supporting your IT systems. This local business ensures that we can fully deal with the entirety of your IT solutions. Giving distant checking and onsite support, along with the design of your authorized items. Dealing with things such as, software licenses and updates.

For your day to day IT solutions, you will be needing IT support service to assist your operation. All in all, make sure you call on the team at Synergy-UK today.

Comprehensive IT Management

Clients can benefit from full IT management and assistance through our standard packages used by most of our clients. We also welcome local businesses that require a different level of IT support.

Reliable IT support service in Rotherham

Searching for excellent, proactive, and versatile IT support in Rotherham? Based in South Yorkshire with over 20 years of industry experience. The Team is highly trained and very dedicated. Focusing on offering assistance and answer for your IT systems, so you can focus on your business.

Ideal for small to medium sized companies

Ideal for small to medium sized companies

We are persevering and well spoken team, ensuring we are generally accessible. Offering outstanding degrees of straightforwardness and care. We likewise work behind the scenes offering a non intrusive yet one of a kind approach to deal with IT support in Rotherham.

Synergy-UK IT support is ideal for small and medium companies. With personal support, local and bespoke fit to your business needs.

Professional IT support Technology by Synergy-UK

When in need of a Yorkshire It support service for your Rotherham business. Synergy-UK can be your support partner. Prepared to assist you along the way. With over 20 years of specialized experience in both management, IT support, and IT service desk. Being able to adapt is at the core of our admin. Thus our IT support agreements can be formed to suit your individual needs.

Do you provide other IT Support services?

Yes, we offer a large range of IT support services. Everything from email hosting, off site backup, leased broadband lines, antivirus solutions, software licencing and much more.

For IT support, call us today! We also provide our services across Barnsley, Chesterfield, Derby, Doncaster, Leicester, Loughborough, Mansfield, Nottingham, Rotherham, Sheffield and Wakefield.

Covering all of South Yorkshire

While our standard bundles function admirably for many of our customers. We generally welcome contact from local businesses in South Yorkshire that require an alternate degree of IT support.

We are here when you need us

Whatever your conditions, we will try to make a plan that fits you. Our professional team will ensure that your IT maintenance is up to date, as well as support your PC, tech, and IT demands.

Friendly and well trained IT engineers

We welcome local business and national clients. We provide IT solution that meets your business flow. Our team is formed into assigned roles with high stander training. In contrast, our engineers are able to understand and resolve your query swiftly.

All in all a local company with an abundance of support knowledge. We are your support contact available when needed with first class service.

Onsite IT Support

Synergy-UK offers both onsite and remote IT support. From basic desktop issues to or PC repairs. Perhaps your business requires more, such as network growth, systems integration, or relocation. All in all, Synergy-UK will tailor your package precisely to your needs.

Remote and Call-out Support

In short from one-off call outs to finish IT support contracts we can offer versatile local IT support solutions for the suit. From one-off call outs to continuous IT support contracts. We offer scalable, local IT support solution that fits your needs.

Remote IT support

Explaining PC problems and solutions can be complicated over the phone hance Synergy-UK full remote service.

Our engineers are dedicated and keen on solving our client’s queries. By simply viewing your PC screen so that you can explain the problems you are facing for us to provide the ultimate supports.

Out of hours Support

Our opening hour are 9am to 5pm Monday to Friday and we provide support during those hours. We do provide an out of hour’s service with substitute contact numbers kindly reach us for more info on support contact.

Additionally, we do over a gold out of hours service. Thus we can support you 24 hours a day 7 days a week. This is ideal if you need help at any time of the day or night. Please contact us for more info.

We offer the training when needed

Remote Support provides an opportunity for immediate assistance to our clients (often while you are on the phone reporting your issues). We provide our remote support to both our support contract clients and pay as you go consumers.

We additionally use this as a stage to give training and guidance to end user. Furthermore to perform maintenance support errands in the background. Ensuring you never have any issues.

Synergy-UK – Your Local IT Support Rotherham

The team at Synergy-UK is knowledgeable and highly skilled and has provided many IT solutions to local Rotherham businesses. Our team has gained an incredible reputation over the years. In short, we are known for our bespoke IT solutions that are vital for a range of businesses, nationally and in South Yorkshire.

Kind words from our Clients

We are very happy with the IT Support service we receive from Synergy. Their team is highly professional and friendly and their support and maintenance contract works extremely well for us as an organization. Our staff are not here to resolve IT issues and Synergy give us the freedom to get on with what we’re good at! Knowing that Synergy is on the end of the phone makes our job a lot easier.

Natalie Glasby

Glasby Pallets

We recently moved into new office’s and needed a solid phone system installing as soon as possible. From initial contact with Synergy, outlining our requirements up to an installed & operating service was less than one week. The installation went smoothly and it appears to be working very well. Many thanks to Synergy, we have been impressed by the quick turnaround and level of service provided.

Robert Eaton

Arba Group

Our business is dependent on reliable internet connectivity. The connection we had with our previous provider was not reliable enough to suit our business needs. We found a local business called Synergy Networks, who were offering resilient wireless connectivity. We made the switch and have now found the new system to be more reliable and quicker than the old system. Good decision to change.

David Webster

MTL Advanced

We tailor our packages to meet your needs

We are aware that each Rotherham business has its own unique IT support needs. Furthermore, we also know that many companies requires various IT solutions. So if it’s not too much trouble. Please take a look at our support service, or do call us in the event that you have any inquiries or need further advice.

Our specialized superheroes are here to converse with you, the ones that aren’t zooming around Rotherham being IT business superheroes obviously.

Why choose Synergy-UK to manage your IT?

Synergy-UK has been providing award winning IT Support and services to its many clients for over 25 years. Our friendly and trained team is here to assist you so you can focus on running your business.

Working with global partners. We strive to provide rare tech solutions and support that make a real difference to the organizations we work with.

If your issue can’t be resolved over the phone, they will come straight out to you if needed.

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    Frequently Asked Questions

    What does IT support cover?

    IT support services cover a range of areas that include your IT system, computers or tech, here at Synergy-UK our solutions cover remote IT support, ad hoc IT support, emergency response IT support, IT consultancy and managed IT support. We can also provide you with broadband, telephony, hosting, antivirus, IT hardware, software, IT auditing, data cabling and website design services if required. When you choose Synergy-UK, we provide our customers with the full package supporting all of your IT, PC and tech needs and requirements, for more info give our team a call today.

    What is an IT support technician?

    An IT support technician is a PC and IT expert, they are highly knowledgeable in a range of IT and PC related areas and will have the necessary skills needed to help fix any PC problems you may be experiencing, as well as provide a range of IT support services.

    What services do your IT solutions include?

    At Synergy-UK our IT support services include remote IT support, ad hoc IT support, emergency response IT support, IT consultancy, and managed IT support.

    What makes us different?

    We can also assist with broadband, telephony, hosting, antivirus, IT hardware, software, IT auditing, data cabling, and website design. When you choose Synergy-UK, we really do provide the full package for all of your IT, PC, and tech needs and requirements, for more info give our team a call today.

    How much does IT support cost?

    Each and every IT service will vary, depending on the client and their requirements. The price will also consider the type of IT system or PC that is being used, as well as how big the system is, maybe it's just your own personal PC or you have an entire business PC system. You can call our experts who will consider your needs and come up with a bespoke quote and solution that will match your requirements.

    Why choose Synergy-UK for IT support?

    At Synergy-UK as well as having a wealth of experience, our IT technicians are also highly knowledgeable and have supported a number of business’ IT needs locally and across the UK. With this in mind, we have gained a fantastic reputation over the years and are known for our bespoke IT solutions that are perfect for a range of businesses and organizations.

    Why choose Synergy-UK for IT support?

    At Synergy-UK as well as having a wealth of experience, our IT technicians are also highly knowledgeable and have supporting a number of business’ IT needs locally and across the UK. With this in mind we have gained a fantastic reputation over the years and are known for our bespoke IT solutions that are perfect for a range of businesses and organisations.

    What makes us different?

    Do you offer out of hours IT Support?

    Yes of course we do! All of our IT support packages are tailored to meet your needs. If you only need support Tuesday to Thursdays, that’s all we will charge for. So, you get the support you need and don’t have to pay for anything more. And, if you need support 7 days a week, 24 hours a day, we can offer that too. We have a big team, and our company has been trading for over 25 years. We have the expertise, knowledge and experience to help with any technical issue which may arise.

    Why do I need IT support?

    You may not need IT Support, but in most cases, it will make your life easier, and save money. Especially if you have over 5 employees. Imagine if your broadband in the office was to drop, and it takes 3 days to get it back up and running. And you have 10 members of staff unable to work. This will have a substantial impact and cost to your business. If you were to have support with us, we could come out same day and set you up with a 3G or 4G temporarily internet connection. Allowing your business and staff to carry on working.

    What is the service level agreement for your IT Support?

    Our service level agreement (SLA) for IT Support is one hour for remote support, and four hours for call out support. When you call our support line, there is no que, or receptionist, you get straight through to our engineers. Who, in most instances, deal with your issue there and then using remote support software. If your problem requires a site visit, that same engineer will come straight out to you. We are an industry leader in customer support, and will never let you down.

    Which services does your IT support include?

    Usually, our IT support is based on the number of workstations you have, such as laptops, servers and desktop computers. If you have 20 workstations, that’s all we charge for, and everything else like printers, switches, printers and USB devices are all supported free of charge. We include phone support, remote and onsite support. We include preventative maintenance, background monitoring, PC clean-ups, tune-ups and virus removal, all included in one package. If anything breaks, you have one point of call resolve all of your issues.

    Get started with Synergy

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