IT Support Sheffield

Do You Need IT Support in Sheffield?

Do you require IT Support Sheffield? Synergy-UK are a professional, reliable, fast, and local business to business IT support company.

We provide IT support, services, and tech to many clients and customers across Sheffield and South Yorkshire.

We offer responsive IT Support Sheffield as well as cyber security services, office moves, infrastructure installation, and more.

Our technicians are in house, and our priority is proactive support. Ensuring your business stays up and running. Our team offers a range of cloud and data as well as security systems.

Business to Business Managed Services

Maybe you are looking for a local IT Support Sheffield company?

Perhaps you might need IT support for a one off issue you are experiencing within your organization.

Whatever you’re issues are, don’t worry as Synergy-UK’s professional IT tech services have you covered.

If it’s peace of mind and you need it. All in all our managed service will help the everyday operations of your business.

Moreover, for Sheffield IT Support and South Yorkshire. Make sure you call on the team at Synergy-UK Ltd today on 0114 221 6569 to discuss.

Business to Business Managed Services

Business to Business Managed Services

Maybe you are looking for a local IT Support Sheffield company? Or you might need IT support for a one off issue you are experiencing within your organisation.

In other words, whatever you’re issues are. Don’t worry as Synergy-UK’s professional IT tech services have you covered.

If it’s peace of mind and you need it. Furthermore, our managed service will help the everyday operations of your business.

For Sheffield IT Support and South Yorkshire. Make sure you call on the team at Synergy-UK Ltd today on 0114 221 6569 to discuss.

Reliable IT Support Services in Sheffield

Our IT support in Sheffield is reliable and trustworthy, as well as dependable. We focus on customer service and quality.

With well over 20 years of experience, our highly trained IT technicians are always on hand to help support your infrastructure. Regardless of what technical issues your business might be facing.

Do you provide other IT Support services?

Yes, we offer a large range of IT support services. Everything from email hosting, off site backup, leased broadband lines, antivirus solutions, software licencing and much more.

For IT support, call us today! We also provide our services across Barnsley, Chesterfield, Derby, Doncaster, Leicester, Loughborough, Mansfield, Nottingham, Rotherham, Sheffield and Wakefield.

Business to Business Sheffield IT Support

From lost data, site to site VPNs, issues loading Google, without a doubt our remote support agents are here to help.

We offer monthly contracts, as well as Adhoc services. Generally, if you partner with us you will be given a dedicated management team to assist with anything you need.

Our cloud services are a perfect place to keep your company data. All in all, as a security provider you can have peace of mind.

We’re the first choice IT for Sheffield Businesses

We serve across Sheffield, South Yorkshire, as well as the UK. Help Desk services on a monthly or pay as you go basis. Our substantial portfolio of IT support clients spread across a broad range of industries.

Furthermore, our bespoke IT solutions can be tailored to suit your needs. We are a leading provider of help desk solutions, which shows in our Google customer reviews.

We will ensure you have a dedicated manager for simplified account management

Synergy-UK differs from many other IT support contract providers. All in all can supply a broader variety of help desk solutions and service desk packages that are built to the unique needs of our clients.

Our IT support doesn’t start with what we can offer, it starts with what your business needs. We work to provide you with the ideal solution, at a highly competitive price.

Advanced IT Support Technology by Synergy-UK

When in need of local IT support services in Sheffield, the team at Synergy-UK will review your needs, and ensure you benefit from our 20+ years of experience in the industry providing managed IT support and IT services.

We look after a number of small to medium sized businesses across the UK.

Dedicated Account Management

We are highly regarded for the IT support Sheffield solutions that we provide. Our expert IT technicians are second to none, and are known for being honest, trustworthy and extremely knowledgeable.

No Businesses are too large or small!

Including high street shops, restaurants, pubs and bakeries. We ensure that our customers aren’t losing out.

Onsite IT Support Sheffield

Not all IT servicing can be accomplished remotely… We can also provide comprehensive on-site IT support.

Whether you’re looking for local IT support for simple desktop issues. To list PC or laptop repairs, or you need something more complex such as network development. we can tailor a package providing you exactly what you need.

Management Systems

As our primary focus is keeping you up and running at all times. furthermore, we carry our proactive management to resolve issues before they are noticed. Our advanced background management systems help achieve this.

Remote IT Support

It can sometimes be difficult to explain a problem or resolve it over the phone. This is why we provide comprehensive remote Sheffield IT support.

Let us do the hard work, so you don’t have to

It’s far more efficient if one of our engineers can view your screen and remote control it while you demonstrate any issues you may be experiencing. Once finished you can review the issue that has been resolved before we log off.

This allows us to offer assistance immediately (usually while you are on the phone and reporting it). All of our contract clients and our pay as you go customers benefit from this service when they need it.

Training and Advise

We also use this as a platform for training and give the advice to end users. We can also perform preventative maintenance tasks in the background, ensuring problems never arise.

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    Frequently Asked Questions

    What is IT support?

    Information Technology (IT) Support is commonly known as technical support. It is a service we offer in which we assist you, your company and your employees with technical issues. This includes a help with printer issues, adding email signatures, setting up shared folders for users to share data, getting your broadband line back up, and much more. We tailor our IT packages to suit your company’s needs. We can cover a single location, or multiple locations even in different countries. Many issues can be resolved remotely using our remote-control software.

    What does IT support cover?

    IT support services cover a range of areas that include your IT system, computers, or tech, here at Synergy-UK our solutions cover remote IT support, ad hoc IT support, emergency response IT support, IT consultancy, and managed IT support. We can also provide you with broadband, telephony, hosting, antivirus, IT hardware, software, IT auditing, data cabling, and website design services if required. When you choose Synergy-UK, we provide our customers with the full package supporting all of your IT, PC, and tech needs and requirements, for more information give our team a call today.

    What is an IT support technician?

    An IT support technician is a PC and IT expert, they are highly knowledgeable in a range of IT and PC related areas and will have the necessary skills needed to help fix any PC problems you may be experiencing, as well as provide a range of IT support services.

    What services do your IT solutions include?

    At Synergy-UK our IT support services include remote IT support, ad hoc IT support, emergency response IT support, IT consultancy and managed IT support. We can also assist with broadband, telephony, hosting, antivirus, IT hardware, software, IT auditing, data cabling and website design.

    How much does IT support cost?

    Each and every IT service will vary, depending on the client and their requirements. The price will also consider the type of IT system or PC that is being used, as well as how big the system is, maybe it's just your own personal PC or you have an entire business PC system. You can call our experts who will consider your needs and come up with a bespoke quote and solution that will match your requirements.

    Why choose Synergy-UK for IT support?

    At Synergy-UK as well as having a wealth of experience, our IT technicians are also highly knowledgeable and have supporting a number of business’ IT needs locally and across the UK. With this in mind we have gained a fantastic reputation over the years and are known for our bespoke IT solutions that are perfect for a range of businesses and organisations.

    What makes us different?

    Do you offer out of hours IT Support?

    Yes of course we do! All of our IT support packages are tailored to meet your needs. If you only need support Tuesday to Thursdays, that’s all we will charge for. So, you get the support you need and don’t have to pay for anything more. And, if you need support 7 days a week, 24 hours a day, we can offer that too. We have a big team, and our company has been trading for over 25 years. We have the expertise, knowledge and experience to help with any technical issue which may arise.

    Why do I need IT support?

    You may not need IT Support, but in most cases, it will make your life easier, and save money. Especially if you have over 5 employees. Imagine if your broadband in the office was to drop, and it takes 3 days to get it back up and running. And you have 10 members of staff unable to work. This will have a substantial impact and cost to your business. If you were to have support with us, we could come out same day and set you up with a 3G or 4G temporarily internet connection. Allowing your business and staff to carry on working.

    What is the service level agreement for your IT Support?

    Our service level agreement (SLA) for IT Support is one hour for remote support, and four hours for call out support. When you call our support line, there is no que, or receptionist, you get straight through to our engineers. Who, in most instances, deal with your issue there and then using remote support software. If your problem requires a site visit, that same engineer will come straight out to you. We are an industry leader in customer support, and will never let you down.

    Which services does your IT support include?

    Usually, our IT support is based on the number of workstations you have, such as laptops, servers and desktop computers. If you have 20 workstations, that’s all we charge for, and everything else like printers, switches, printers and USB devices are all supported free of charge. We include phone support, remote and onsite support. We include preventative maintenance, background monitoring, PC clean-ups, tune-ups and virus removal, all included in one package. If anything breaks, you have one point of call resolve all of your issues.

    Get started with Synergy

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