IT Support

Award-winning IT Support and Services

Our IT Support is fast, reliable and proactive, and we guarantee to be able to solve your IT issues. We can save your staff and business valuable time and money. Our team focuses on providing a fast response and top-notch expertise. Our clients are more than satisfied with our reliable, rapid and expert services. You will love our award-winning and friendly support staff. And our expert technology consulting.

Our service is fast reliable, and we can support your business 24/7. Let us work on your IT issues and problems with our Business IT Services. We will resolve your issues in record time and will minimal distribution. Sometimes, you may need on-site office visits to your business. Our friendly support staff in South Yorkshire and the surrounding areas are happy to come out when you need us. If you want to become a partner with us, get in touch straight today!

No-nonsense IT Support

Professional IT Services

You will receive an excellent business IT Support service from us. And you will benefit from a dedicated account manager. You will have access to our trained and professional team. We respond to all enquiries within 1 hour! There are very few competitors who can offer you a one-hour SLA! Working with business technology is our passion, and we will be more than happy to support you. You can call or email us when you need support and to log incidents. Benefit from our knowledge, advice, teams, technology and support services. We provide a proactive service and aim to resolve IT issues preventatively. We do this by doing updates and applying patches in the background. For example, our background monitoring systems alert us when a hard drive is getting full. And we can carry out our preventative maintenance in the background.

Managed IT Services and Proactive Management

Managed IT Services and Proactive Management

Benefit from infrastructure monitoring with our IT services. Our advanced software identifies potential issues and allows us to resolve them in the background. We can work on and fix niggles before your company and team’s affected. Our proactive monitoring and maintenance of your systems help to keep your company running smoothly.

Business Strategy and Planning

We offer strategic business planning and consultancy in all aspects of IT. We can plan your migration to the cloud. Or the implementation of specific systems and platforms. We can help improve your efficiency with staff training. It can assess and enhance workflow and help you leverage IT to increase output. We’re here to ensure your IT roadmap meets your business’s goals. With built-in service timescales, it is cost-effective in the long run. Ongoing IT environment audits with your dedicated business account manager.

We are proud to be certified by these business technology leaders

ISO Certified
Cyber Essentials Plus Certified
ECSA Certified
CND Certified
CEH Certified
Microsoft Certified Professional

Your Number One Cybersecurity and IT Company

It often only takes 10 minutes for one of our engineers to respond to your IT Support issues. And over 100 of our clients have already experienced the countless benefits. Our team will provide you with expert support and remote working expertise. Our client satisfaction surveys reveal that 98% of our clients are satisfied with our expert services.

Your Number One Cybersecurity and IT Support Company

Our IT assistance can help you achieve your business goals

We have you covered if you are looking for a local, UK-based company. If you want help to reach your IT business goals, you have come to the right place. You will have access to a range of expert IT services. And our trained and professional team are on hand to assist you. We know that if your network is down, it can harm your business. And there may be a substantial cost to this downtime. Having reliable technical support and advice from an IT management team would be best. We have the knowledge and skills to keep your business running effectively.

Cybersecurity Services

As your technology partner and IT Support business, we recommend layers of protection. The more layers, the more it will keep your cybersecurity safe. Layers include two-factor auth, security awareness training and security monitoring. We can help you to attain accreditations like ISO 27001, Cyber Essentials and Cyber Essentials Plus. We can design, support and implement your business Disaster Recovery Plans. Want to become a partner? Give us a quick call for free, no-obligation advice.

Mobile and Remote Working

Mobile and Remote Working

Stay connected at all times with a remote IT service. As our business partner, we can give you access to quick and easy remote IT assistance. Our remote software tools allow us to provide a rapid response. Ensuring you receive a responsive and excelling level of customer service. We can get your IT issues fixed quickly with just a phone call. We know how important it is to keep your business and customers running. Our remote service is a fast and efficient way of getting you running. And it reduces the time delay from an on-site callout. For a free no, no-obligation quote, contact us now.

Cloud computing services for Businesses

As well as IT Support, we offer unique, efficient office services such as Teams. Microsoft Teams allows your business, clients and team to collaborate from anywhere. Cloud computing places your data online, allowing you to work freely. Which provides you service anywhere; you only need a device with an internet connection. It doesn’t matter if you’re at home, abroad or in the office. You and your staff can continue working as usual, making your business systems more efficient.

Award-winning Support!

Award-winning Support

We are there for your business, regardless of your working hours or location. We can give you an immediate response as soon as you need it. Thanks to the internet and our advanced management service. As your support business and technology partner, we can provide a responsive service. We can reduce your business downtime and allow you to focus on your business and goals. Please phone us for a free no, no-obligation quote!

Our Technology Business Partners

Avast
Gamma Communications
Microsoft
Mikrotik
Hewlett Packard

Do you provide other support packages?

Of course, as your business partner, we can offer a range of IT packages. Everything from email hosting, off-site backup, leased broadband lines, antivirus systems, licencing and more. For a free IT support quote, call us today! We provide services across Barnsley, Chesterfield, Derby, Doncaster, Leicester, Loughborough, Mansfield, Nottingham, Rotherham, Sheffield and Wakefield.

Other support and services we offer

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    As Featured In

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    Daily Mirror
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    Frequently Asked Questions

    What does IT support cover?

    IT assistance covers a range of services related to information technology. Some key areas covered include technical troubleshooting and software installations. We can also provide network support, hardware maintenance, IT upgrades and security systems.

    What is an IT technician?

    An IT technician is known as an IT specialist, or IT help desk technician. It's a professional who provides technical assistance to users and organizations. Users may need support with computers, printers, scanners or mobile phones. Their primary responsibility is to help resolve technical issues. And ensure the smooth operation of computer systems, networks, and software applications.

    What services do your IT solutions include?

    Our primary IT solutions include remote and on-site assistance. And we can offer emergency response, consultancy, and managed IT services. We can provide you with this on a maintenance contract or ad hoc. We offer broadband, telephony, hosting, antivirus, IT hardware, software, auditing, and data cabling.

    How much does support cost?

    Every IT service and package we offer will vary. It depends on the client's needs and the quantity of devices. Like how many servers and workstations you need support for. The price will also consider the type of IT systems in use. We can cover just your personal computer or an entire business computer system. You can call our experts for a free no, no-obligation quote! We will discuss and assess your needs and develop a bespoke quote and solution matching your requirements.

    Why choose Synergy-UK?

    We have a wealth of experience. Our skilled and trained technicians are knowledgeable in all aspects of IT. We have supported several businesses IT systems locally and across the UK. With this in mind, we have gained a fantastic reputation. We're known for our bespoke IT solutions and friendly service. We're a perfect match for various companies throughout the United Kingdom.

    Do you offer assistance outside of hours?

    Of course, we do! We tailor all of our packages to meet your needs. If you only need assistance Tuesdays to Thursdays, that’s all we will charge for. So you get the help you need and don’t have to pay for anything more. We can also provide assistance if you need assistance seven days a week, 24 hours a day. We have a large team, and our company has been trading for over 25 years. We have the expertise, knowledge and experience to help with any technical issue.

    Why do I need support?

    You may not need it, but in most cases, it will make your life easier and save money. The larger your company is, the more you will benefit from it. Imagine if your broadband in the office were to drop, and it takes three days to get it back up and running. And you have ten members of staff who are unable to work. The downtime may have a substantial impact and cost to your company. With our support, we could come out the same day and set you up with a 3G or 4G internet connection. We can use handy solutions like this to allow your business and staff to continue working.

    What is the service level agreement?

    Our service level agreement (SLA) for remote assistance is one hour. And it's four hours for call-out assistance. When you call our support line, there is no queue or receptionist. You will get straight through to our engineers. They will most likely deal with your issue and then use remote support software. If your problem requires a site visit, that technician will contact you. We are an industry leader in customer support and will never let you down.

    Why choose Synergy-UK?

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