IT Support Services

Award winning IT Support and Services

Our IT Support is fast, reliable and proactive. Additionally, we guarantee to be able to solve your IT issues. Saving your business and team valuable time and money. Moreover, our clients primary focuses are a fast response and expertise.

All of our IT Support and services are proven to deliver all three of these in a like manner. Our clients are more than satisfied with our reliable, rapid and expert services. You will however love our multi award winning and friendly IT Support staff. As well as our expert Technology Consulting. And our advanced cyber security systems.

In like manner our IT Support is very fast, reliable, and we can support your business 24/7. In particular benefit from our Business IT Support. And also Ensuring any issues are dealt with quickly and in a short time. Some times on-site office visits to your business are needed, which our friendly support staff in South Yorkshire and the surrounding areas and happy to do. If you want to become a partner get in touch straight away!

No nonsense IT support

Professional IT Support

You will receive an excellent business IT Support service. You will benefit from a dedicated account manager. As well as access to our professional team. Efficient 10-minute response time to critical requests, 24 hours a day. Business technology is our passion, and we will be more than happy to support you.

Where you can schedule calls, likewise log issues and see updates. Likewise access to our knowledge, advice, teams, technology and support service. Active patching of workstations coupled with infrastructure tweaks to fix security holes. All done in the background. Including our general out of hours maintenance.

Managed IT Support and Proactive Management

Managed IT Support and Proactive Management

Moreover, with our managed IT Support we use infrastructure monitoring. Which likewise identifies potential issues and allows us to resolve them in the background. Before your company and teams are affected. Our Proactive monitoring and maintenance of your systems and also help to prevent issues.

Business Strategy and Planning

All in all, we offer annual strategic business planning meetings. To ensure your IT road map is aligned to your business and its goals for this reason. With built in service timescales and cost effective for in the long run. Ongoing IT environment audits with your dedicated business account manager.

We are proud to be certified by these business technology leaders

ISO Certified
Cyber Essentials Plus Certified
ECSA Certified
CND Certified
CEH Certified
Microsoft Certified Professional

Your number one Cyber Security and IT Support Company

In summary, it only takes us 10 minutes for one of our engineers to respond to your IT Support issues. And also over 100 of our clients have already experienced the countless benefits. And also all of our Support and remote working expertise. All in all 98% of our clients are completely satisfied with our cloud solutions and expert service.

Your number one Cyber Security and IT Support Company

Our IT Support company will help you achieve your business goals

If you are looking for a UK based IT Support business or consultant. Who will help you reach your business goals, you have come to the right place. You will have access to a range of expert IT services and our professional team.

We know that if your network is down your, business output will drop. And also there is a substantial cost to this too. This is why you need reliable technical support and a management team. Who has the knowledge to keep your business running in detail.

Cyber security services

As your technology pertner and IT Support business, we recommend layers of protection to keep your cyber security safe. Such as two-factor auth, security awareness training and dark web monitoring.

Helping you to attain accreditations like ISO 27001, Cyber Essentials and Cyber Essentials Plus. We can also design, support and implement your business Disaster Recovery Plans. Want to become a partner? Give us a quick call for free no obligation advice.

IT Support for local business

Mobile and Remote Working

Stay connected at all times with a remote IT service. As our business partner we can give you access to quick and easy remote IT Aid. All of our customers receive excellent service. And can get their IT issues fixed quickly with just a phone call.
We know how important it is to keep your business, and your customers running. Our remote service is a fast and efficient way of getting you back up and running. For a free no obligation quote, contact us now.

Cloud computing services for Businesses

As well as IT Support, we offer amazing efficient office services such as Teams. Which will allow your business, clients and team to collaborate, anytime from anywhere. Cloud computing places all of your data online allowing you to work office free.

Which gives you service anywhere, all you need is a device with an internet connection. Regardless of whether you’re at home, in the office. Or connected to a public hot spot, you can continue working normally, making your business systems more efficient.

Microsoft Email Security

The importance of securing your email is often disregarded by many businesses. There are many technology threats such as hackers, viruses, spam, phishing, and identity theft. So don’t ignore them or it might cause you serious technical issues in future.

These technology threats are not always obvious to people. The bad guys always coming up with more ingenious ways to disguise their intentions. As your business technology partner, we will help to keep your office systems virus free.

Microsoft Email Security

Kind words from our Clients

We are very happy with the IT Support service we receive from Synergy. Their team is highly professional and friendly. And their support and maintenance contract works extremely well for us as a company. Our staff are not here to resolve IT issues. And they give us the freedom to get on with what we’re good at!

Natalie Glasby

Glasby Pallets

We recently moved into new office’s and needed a reliable phone system installing as soon as possible. From initial contact with Synergy, outlining our requirements up to an installed & operating service was less than one week. The installation went smoothly and it appears to be working very well. Many thanks to them!

Robert Eaton

Arba Group

Our business is dependent on reliable internet line. The connection we had with our previous provider was not reliable enough to suit our business needs. We found a local business called Synergy Networks. Who were offering resilient wireless line. We made the switch. And have now found the new system to be more reliable and quicker than the old system.

David Webster

MTL Advanced

Award-winning IT Support!

Award-winning Support 2021

We are always there for your business; we are not limited by working hours or location. We can give you immediate response as soon as you need it. Thanks to the internet and our advanced management service.

As your support business, and technology partner, we can provide a responsive service. Which will reduce your businesses downtime, and allow you to focus on your business and goals. Phone us for a free no obligation quote!

Our Technology Business Partners

Gamma Communications
Hewlett Packard

Do you provide other IT Support packages?

Yes, as your business partner we can offer a range of IT support packages. Everything from email hosting, off site backup, leased broadband lines, antivirus systems, licencing and more.

For a free IT support quote, call us today! We also provide our services across Barnsley, Chesterfield, Derby, Doncaster, Leicester, Loughborough, Mansfield, Nottingham, Rotherham, Sheffield and Wakefield.

IT Support and Services we offer

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    As Featured In

    The Guardian
    Daily Mirror
    The Telegraph
    The Times
    The Star

    Frequently Asked Questions

    What does IT support cover?

    IT support services cover a range of areas that include your IT system, computers or technology. Here at Synergy-UK our solutions cover remote support. As well as ad hoc IT support, emergency response IT support, IT consultancy and managed IT support. We can also provide you with broadband, telephony, hosting, antivirus, IT hardware. And software, IT auditing, data cabling and website design services if required. When you choose Synergy-UK, we provide our customers with the full package. Supporting all of your IT, computer and technology needs. And requirements, for more information give our team a call today.

    What is an IT support technician?

    An IT support technician is a computer and IT expert. They are highly knowledgeable in a range of IT and computer related areas. And will have the necessary skills needed to help fix any computer problems you may be experiencing. As well as provide a range of IT support services.

    What services do your IT solutions include?

    Our IT support services include remote support, ad hoc support. Emergency response IT support, IT consultancy and managed IT. We can also assist with broadband, telephony, hosting. As well as antivirus, IT hardware, software, IT auditing, data cabling and website design.

    What makes us different?

    When you choose us, we really do provide the full package. For all of your IT, computer and technology needs and requirements, for more information give our team a call today.

    How much does IT support cost?

    Each and every IT service will vary, depending on the client and their requirements. The price will also consider the type of IT system or computer that is being used. As well as how big the system is. Maybe it's just your own personal computer or you have an entire business computer system. You can call our experts! Who will consider your needs and come up with a bespoke quote and solution that will match your requirements.

    Why choose Synergy-UK for IT support?

    As well as having a wealth of experience. Our IT technicians are also highly knowledgeable. And have supporting a number of business’ IT needs locally and across the UK. With this in mind we have gained a fantastic reputation over the years. And are known for our bespoke IT solutions that are perfect for a range of businesses and firms.

    Why choose Synergy-UK for IT support?

    At Synergy-UK as well as having a wealth of experience, our IT technicians are also highly knowledgeable and have supporting a number of business’ IT needs locally and across the UK. With this in mind we have gained a fantastic reputation over the years and are known for our bespoke IT solutions that are perfect for a range of businesses and organisations.

    What makes us different?

    Do you offer out of hours IT Support?

    Yes of course we do! All of our IT support packages are tailored to meet your needs. If you only need support Tuesday to Thursdays, that’s all we will charge for. So, you get the support you need and don’t have to pay for anything more. And, if you need support 7 days a week, 24 hours a day, we can offer that too. We have a big team, and our company has been trading for over 25 years. We have the expertise, knowledge and experience to help with any technical issue which may arise.

    Why do I need IT support?

    You may not need IT Support, but in most cases, it will make your life easier, and save money. Especially if you have over 5 employees. Imagine if your broadband in the office was to drop, and it takes 3 days to get it back up and running. And you have 10 members of staff unable to work. This will have a substantial impact and cost to your business. If you were to have support with us, we could come out same day and set you up with a 3G or 4G temporarily internet connection. Allowing your business and staff to carry on working.

    What is the service level agreement for your IT Support?

    Our service level agreement (SLA) for IT Support is one hour for remote support, and four hours for call out support. When you call our support line, there is no que, or receptionist, you get straight through to our engineers. Who, in most instances, deal with your issue there and then using remote support software. If your problem requires a site visit, that same engineer will come straight out to you. We are an industry leader in customer support, and will never let you down.

    Which services does your IT support include?

    Usually, our IT support is based on the number of workstations you have, such as laptops, servers and desktop computers. If you have 20 workstations, that’s all we charge for, and everything else like printers, switches, printers and USB devices are all supported free of charge. We include phone support, remote and onsite support. We include preventative maintenance, background monitoring, PC clean-ups, tune-ups and virus removal, all included in one package. If anything breaks, you have one point of call resolve all of your issues.

    Get started with Synergy

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