My daily tasks include remoting on to customers pc to fix a range of issues including printer connections, software errors, VPN Access etc.
I have previously worked for several companies, Tapton secondary school, where I completed my Level 2 IT Apprenticeship, Chapmans Agricultural, where I completed my Level 3 Apprenticeship. I have also worked for the Sheffield Teaching Hospitals as well as Central Learning platform Trust, which have schools in Rotherham and in Wolverhampton.
The best thing about working for synergy is the variety of people I encounter. Building relationships up with the customers as well as my fellow team members. When I’m not working, I enjoy listening to music, playing Video games, and tinkering around with computers and other technologies. I have been teaching myself how to code on a raspberry pi. You can also find me relaxing in the pub with a cold pint of lager when I can.
We are the rest of your team…
We are very happy with the IT Support service we receive from Synergy. Their team is highly professional and friendly and their support and maintenance contract works extremely well for us as an organisation. Our staff are not here to resolve IT issues and Synergy give us the freedom to get on with what we’re good at! Knowing that Synergy are on the end of the phone makes our job a lot easier.
We recently moved into new office’s and needed a reliable phone system installing as soon as possible. From initial contact with Synergy, outlining our requirements up to an installed & operating service was less than one week. The installation went smoothly and it appears to be working very well. Many thanks to Synergy, we have been impressed by the quick turnaround and level of service provided.
Our business is dependent on reliable internet connectivity. The connection we had with our previous provider was not reliable enough to suit our business needs. We found a local business called Synergy Networks, who were offering resilient wireless connectivity. We made the switch and have now found the new system to be more reliable and quicker than the old system. Good decision to change.