Adhoc IT Support

Pay as You Go Adhoc IT Support

Many organisations sometimes need pay-as-you-go IT Support, whether it be a temporary cover or you just have infrequent issues. In the long run, it can work out much more cost effective letting us support you as and when you need us. It’s perfect for meeting budget requirements. We can offer a guaranteed and agree to a fixed price with a ceiling on billable hours. There is no pre-booking or block purchasing required. Allowing us to offer you pricing up front at our standard hourly rates.

Ad Hoc IT Support is perfect for those one-off IT issues, assisting IT departments IT staff, emergency IT support issues and consultation services. We provide progress updates and communication throughout any issue if and when required.

Cutting edge IT Support and IT services without any contractual ties

Cutting edge IT Support and IT services without any contractual ties

With our Ad-Hoc IT Support, you will have access to our team knowledge, skillets, technology and solutions without being tied to any permanent commitment. Giving you the best of both worlds! We will ensure you receive the same high standards of professionalism and support that are enjoyed by hundreds of customers.

Our friendly and dedicated team of IT consultants can provide you with ongoing expert advice, knowledge and guidance throughout and beyond. With a wide range of skills from networking, security planning and infrastructure we can help you with any project no matter how big or small.

Emergency Adhoc IT Support

Disasters usually happen when you are least prepared and don’t expect it, it’s times like this that we have you covered. We are here on demand for when you need urgent support, we offer a fast remote and call-out IT support service. Whether it’s something that needs doing quickly or a critical server failure our large and technical team is here to assist. We will give you a full and comprehensive quote for the work before doing anything, which ensures you have no surprise bills or hidden costs.

Short term cover for IT Departments

We often support larger organisations with in-house IT departments, they find our Ad hoc IT Support a perfect match when they are understaffed or just need a little helping hand. In some cases, it just covers holidays and sickness cover. Our friendly and professional staff work well as a team and are very experienced in these types of situations.

Kind words from our Clients

We are very happy with the IT Support service we receive from Synergy. Their team is highly professional and friendly, and their support and maintenance contract works extremely well for us as an organisation. Our staff are not here to resolve IT issues and Synergy gives us the freedom to get on with what we’re good at! Knowing that Synergy is on the end of the phone makes our job a lot easier.

Natalie Glasby

Glasby Pallets

We recently moved into new office’s and needed a reliable phone system installing as soon as possible. From initial contact with Synergy, outlining our requirements up to an installed & operating service was less than one week. The installation went smoothly and it appears to be working very well. Many thanks to Synergy, we have been impressed by the quick turnaround and level of service provided.

Robert Eaton

Arba Group

Our business is dependent on reliable internet connectivity. The connection we had with our previous provider was not reliable enough to suit our business needs. We found a local business called Synergy Networks, who were offering resilient wireless connectivity. We made the switch and have now found the new system to be more reliable and quicker than the old system. Good decision to change.

David Webster

MTL Advanced

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Frequently Asked Questions

What does IT support cover?

IT support services cover a range of areas that include your IT system, computers or tech, here at Synergy-UK our solutions cover remote IT support, ad hoc IT support, emergency response IT support, IT consultancy, and managed IT support. We can also provide you with broadband, telephony, hosting, antivirus, IT hardware, software, IT auditing, data cabling, and website design services if required. When you choose Synergy-UK, we provide our customers with the full package supporting all of your IT, PC, and tech needs and requirements, for more info give our team a call today.

What is an IT support technician?

An IT support technician is a PC and IT expert, they are highly knowledgeable in a range of IT and computer related areas and will have the necessary skills needed to help fix any PC problems you may be experiencing, as well as provide a range of IT support services.

What services do your IT solutions include?

At Synergy-UK our IT support services include remote IT support, ad hoc IT support, emergency response IT support, IT consultancy, and managed IT support.

What makes us different?

We can also assist with broadband, telephony, hosting, antivirus, IT hardware, software, IT auditing, data cabling, and website design. When you choose Synergy-UK, we really do provide the full package for all of your IT, PC, and tech needs and requirements, for more info give our team a call today.

How much does IT support cost?

Each and every IT service will vary, depending on the client and their requirements. The price will also consider the type of IT system or PC that is being used, as well as how big the system is, maybe it's just your own personal PC or you have an entire business PC system. You can call our experts who will consider your needs and come up with a bespoke quote and solution that will match your requirements.

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