Software Support and Licensing

As a Microsoft and Sage partner, we can support you properly.

As partners, we get better licence rates, which may save you costs. We pick the licences you need, so you only need to pay what you need. As a Microsoft partner, we have access to the latest software versions. And have good knowledge of how licence models work. The same applies to Sage, as we are also a Sage partner. By working with us, you will benefit in many ways. To add, we can offer the ongoing support your company may need. Our team has the training and skills to help with your software licencing and support.

Our IT team can help you install Microsoft Office, Windows updates and more. We can licence all your servers and workstations. And apply security updates and patches on a schedule.

Doing the hard work for you so you don't have to

Doing the hard work for you so you don't have to

Choosing suitable software packages for your business can be a minefield. Especially if you do not know what you are looking for. We offer a range of software packages to complement any hardware choice. We can supply all major brands, such as Microsoft, Sage, Avast, VMware etc. Our technicians can guide you towards the most suitable product to purchase. We take pride in keeping our accreditations up-to-date. We have knowledge of business software from the world’s leading suppliers. We hold Microsoft, VMware, Cisco, Sage, Avast certifications and more.

Hardware and Software Support

If you are having IT difficulties affecting your business, we can provide an immediate response. We know how vital it is to get you back up and running asap. We have been trading for over 25 years. And our IT team have the expertise, knowledge, skills, and resources to fix your issues fast. We have good working relationships with the best companies in the IT industry. We are partners with HP, IBM and Dell and can offer the latest computer technology and support. We provide continued support through our technicians and on-site engineers. Our team can assist you over the phone and come out when needed. We can advise you on your software and hardware requirements. And manage all of your IT, set-ups, and ongoing support through the service agreement.

Software solutions for Businesses

No other IT company can match our fault-finding and problem-solving skills. We provide a complete software solution, covering all types of software from Adobe to Microsoft Office. Our Free PC Check can ensure that your computers have the latest updates and security patches. We can also provide official Downgrade Rights if you don’t require the newest version. If you’re not ready to upgrade Windows, you can run your old operating system with the latest patches. And as Sage Partners, we can give you the whole package, such as installation, updates and continued support.

Frequently Asked Questions

What is software licensing?

Licensing is the legal agreement between the vendor and the user. The agreement outlines the terms and conditions for the use. It defines the rights and restrictions associated with the software's usage.

What are the different types of software licences?

There are various types of licences, including: Proprietary: Users must purchase a licence to use the software. Open Source: Users can access, modify, and share the code free of charge. Freeware: Software that is free of cost, but usage may have some terms and restrictions. Shareware: Users can try the program before buying a licence (free trial).

Can I use a single software licence on multiple computers?

In most cases, you can use a single-user licence on one computer. There may be some exceptions, but you must read the agreement for the licence. For example, you can install it on your PC, phone, and tablet. This model may be a single-user licence. There are single-device variations which would mean just one device.

How do I upgrade my software to a newer version?

The process of updating software may vary depending on the vendor. Vendors offer upgrade options on their websites or via support channels. Upgrades may be free of charge for users with active agreements or may need a purchase.

What is software support and maintenance?

It's a service offered by IT companies and software vendors to help users. The assistance may include installing, fixing issues, and applying updates. It ensures that the software remains functional and up-to-date.

Why choose Synergy-UK?

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